Shipping & Returns Policy

US SHIPPING

We offer FREE Standard Shipping within the US. Expedited services and Signature Required are available for an extra charge.

Items ship within 1-2 business days via USPS.

 

INTERNATIONAL SHIPPING

We offer International shipping to many countries. Shipping charges should automatically generate at checkout.  Please contact us with any questions or concerns - or if you are ordering multiple items!

Customs Fees are NOT included in your shipping price and will be your responsibility if your country charges those fees at delivery. Thank you for understanding. 

LOST PACKAGE

We ship our items through USPS. We will ensure that your items are safely packaged and sent in a timely manner..  We use tracking for all items...  If the tracking shows that the item is lost in transit and USPS cannot locate it...  We will be responsible for replacing or refunding the item/items.  

STOLEN PACKAGE

In the unfortunate event that an item that we sent to you was delivered to your address by USPS and then stolen from your address - we do not refund or replace.. Please make sure you are watching for your package or that your delivery address is secure. If you feel that it is not secure - you can choose the signature required option at checkout - but you must be available to sign for the package.

RETURNS

We understand that what you receive is not always what you were expecting, and we do accept returns of items in the same unopened condition that it was sent to you. 

Once we receive the item back and it is inspected, you will receive a full refund for the original cost.  If the item has been opened or damaged, you will receive a partial refund which may vary depending on the damage. 

We offer free shipping of the item to your location, but we do not cover return shipping back to us. You are responsible for returning your item safely. You may send returns to

Craft and Treasure Cove                                                                                     

PO Box 137                                                                                                 

Milford, NJ. 08848

Please contact us first, so that we are looking for your return.

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